General FAQs about CNC Electric Products , MPPTs and Lithium Batteries

Q1. Are CNC Electric products original and certified?
C-Power.pk, powered by Cognitive Solutions Pvt. Ltd., is the exclusive distributor of CNC Electric in Pakistan. All CNC Electric products available on C-Power.pk are 100% original and meet international quality and safety standards.

Q2. Do you offer a warranty on CNC Electric products?
Yes, CNC Electric products come with a 5 years standard warranty (varies by product type). Please check the specific product page for details.

Q3. Can I get Cash on Delivery (COD)?
Yes, we offer COD service across Pakistan for selected products.

Q4. How can I place an order?
Simply visit www.c-power.pk, type in search bar, select your product, add it to the cart, and checkout. You can also contact us directly at 0300-7888272 for assistance.

Q5. How long does delivery take?
Delivery usually takes 2–4 working days across Pakistan.

Q6. Do you provide technical support?
Yes, our team provides technical guidance and after-sales support for installation and usage. For any query contact: +92 300 7888272

Q7. Can you provide bulk/wholesale rates?
Yes, we offer special pricing for bulk orders. Please contact our sales team for quotation +92300-7888272.

Q8. Do you provide after-sales service for CNC Electric products?
Yes, we provide complete after-sales service and technical support for all CNC Electric products MPPTs, Lithium Batteries or on all products purchased through C-Power.pk.

Q9. How can I contact the technical support team?
You can directly contact our After-Sales Support Head:
📞 Mr. Khubaib – +92 346 6741791
He will guide you with product installation, troubleshooting, and warranty claims.

Q10. What kind of support can I get after purchase?
Our after-sales team helps you with:

  • Installation guidance
  • Wiring and safety instructions
  • Warranty and replacement support
  • Technical product specifications

Q11. What should I do if my product has an issue?
Simply call our After-Sales Head:
📞 Mr. Khubaib – +92 346 6741791 or email us at support@c-power.pk. Our team will assess the issue and guide you on warranty replacement or repair.

Q12. How long is the warranty for CNC Electric products?
Most CNC products come with a 5-year standard warranty (some products like batteries & inverters have extended warranty). Warranty details are mentioned on each product page.

Q13. Can I get technical documentation or datasheets?
Yes, you can request product datasheets, wiring diagrams, and manuals by contacting our support team.

Find answers to frequently asked questions about CNC Electric products, solar solutions, installation, warranty, and after-sale support in Pakistan. Contact our experts for more details

📱 +92 300 7888272
📧 support@c-power.pk

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