Frequently Asked Questions About CNC Electric Products

Q1.Are CNC Electric products original and certified?

C-Power.pk, powered by Cognitive Solutions Pvt. Ltd, is the exclusive distributor of CNC Electric in Pakistan. All CNC Electric products available on C-Power.pk are 100% original and meet international quality and safety standards.

Q2. Do you offer a warranty on CNC Electric products?

Yes, CNC Electric products come with a 5 years standard warranty (varies by product type). Please check the specific product page for details.

Q3. Can I get Cash on Delivery (COD)?

Yes, we offer COD service across Pakistan for selected products.

Q4. How can I place an order?

Simply visit www.c-power.pk, s type in search bar, select your product, add it to the cart, and checkout. You can also contact us directly at 0300-7888272for assistance.

Q5. How long does delivery take?

Delivery usually takes 2–4 working days across Pakistan.

Q6. Do you provide technical support?

Yes, our team provides technical guidance and after-sales support for installation and usage. For any query contact: +92 300 7888272.

Q7. Can you provide bulk/wholesale rates?

Yes, we offer special pricing for bulk orders. Please contact our sales team for quotation: +92 300-7888272.

Q8. Do you provide after-sales service for CNC Electric products?

Yes, we provide complete after-sales service and technical support for all CNC Electric products MPPTs, Lithium Batteries or on all products purchased through C-Power.pk.

Q9. How can I contact the technical support team?

You can directly contact our After-Sales Support Head: Mr. Khubaib : +92 346 6741791 He will guide you with product installation, troubleshooting, and warranty claims.

Q10.What kind of support can I get after purchase?

Our after-sales team helps you with:
  • Installation guidance
  • Wiring and safety instructions
  • Warranty & replacement support
  • Technical specifications

Q11. What should I do if my product has an issue?

Simply call our After-Sales Head: Mr. Khubaib : +92 346 6741791 or email: support@c-power.pk Our team will assess the issue and guide you on warranty replacement or repair.

Q12. How long is the warranty for CNC Electric products?

Most CNC products come with a 5-year standard warranty (some products like batteries & inverters have extended warranty). Warranty details are mentioned on each product page.

Q13.Can I get technical documentation or datasheets?

Yes, you can request datasheets and manuals via WhatsApp: +92 300 7888272.

Need more help?
Get answers about CNC Electric products, solar systems, installation, warranty & after-sale support in Pakistan.

+92 300 7888272   |   support@c-power.pk